Volume 37, Issue 2 (March 2009)

    An IS Quality Measurement Using Gap and Multicriteria Decision-Making Model: A Case Study for Supply Chain Management System

    (Received 15 July 2008; accepted 9 November 2008)

    Published Online: 2008

    CODEN: JTEOAD

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    Abstract

    This study proposes a novel method for controlling and measuring supply chain management software quality. The expert decision-making algorithm-based method offers an evaluation method that can provide information system (IS) industry decision makers or administrators with a valuable reference for evaluating the IS quality between the end user and developer. Importantly, the proposed model can provide a reference material for decision makers or administrators, making it highly applicable for academic and management purposes.


    Author Information:

    Chang, Che-Wei
    Department of Information Management, Yuanpei University, Taiwan

    Horng, Der-Juinn
    Department of Business Administration, National Central University, Jhongli City Taoyuan County 320, Taiwan

    Lin, Hung-Lung
    Department of Business Administration, National Central University, Jhongli City Taoyuan County 320, Taiwan


    Stock #: JTE102004

    ISSN: 0090-3973

    DOI: 10.1520/JTE102004

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    Author
    Title An IS Quality Measurement Using Gap and Multicriteria Decision-Making Model: A Case Study for Supply Chain Management System
    Symposium , 0000-00-00
    Committee F12