Be sure that the computer and the location where you intend to take the examination meet the requirements specified in your confirmation email BEFORE examination day. If they do not meet the requirements, you will not be able to complete the test and you will not receive a refund.
Prior to examination day complete the following steps. Additional instructions will be provided to applicants in their confirmation email.
- Install Google Chrome, the recommended browser for record and review remote proctored examinations
- Disable the pop-up blocker in the Chrome browser
- Ensure that you have the ability to download and install programs (Administrator Rights) on the computer you intend to take the examination on. You will be required to install a program upon connecting to a proctor — it is not available prior to Examination Day. Please note, most work-issued devices do not allow full administrative privileges for employees. Confirm your computer's administrative privileges with your IT department or use a non-work-issued device to take the exam.
- Confirm you have a hard surface (i.e., desk or table) available for testing.
- Ensure you have a functioning free standing or integrated webcam with microphone or independent microphone before the examination date. You will use this for the entire examination.
Using the links provided in the examination confirmation email, you should: confirm your computer meets the minimum requirements, perform a system readiness check, and test your internet connection speed.
If you do not successfully complete the testing and you experience technical difficulties during your examination, you may have to pay a rescheduling fee or you may not have the opportunity to test and your exam fee will not be refunded.
You are only allowed to have one monitor running during the examination. If you have more than one monitor being used, please disconnect the other monitor, and ensure it is turned around or completely covered so that the screen is not facing you upon connection to the proctor.
Confirm your username and password prior to your scheduled testing time.