1. If your organization uses single sign on, you will have a dedicated URL for ASTM Compass that will allow you to use your organization credentials to gain access.
2. You may have an administrator in your organization who has the URL, or it may be posted on an internal webpage.
3. You may also need to be granted access for single sign on by your IT administrator.

1. The ASTM Applet is a configuration that is built to allow users to navigate from a link on a non-public facing website, most likely an intranet page that only authorized users can access.
2. This allows users to follow the link and be taken directly to the Compass platform from any location, bypassing IP authentication.
3. If you are unable to locate the link or have issues accessing it, please contact your administrator.

1. If your organization utilizes our Username and Password option, contact your administrator to request an invitation.
2. Users should register in the platform with their work email and create a unique Compass password.
3. If you forget your password, visit secure.astm.org/forgot-password to request a password reset.
4. If you do not receive the reset link, check your spam folder. If you still cannot locate the email, you may not be registered and will need to request an invitation from your administrator.

1. For organizations that use IP verification, you must originate from an IP address that is on file with us.
2. Navigate directly to compass.astm.org and then either register or sign in if you are an existing user.
3. The registration button will appear below the password area for new users coming from the correct IP address.
4. If you receive an error that includes an IP address in it, please contact your administrator.

International Standard Shipping: International orders are delivered via courier post services which can be either a postal service, courier service, or a combination of both. Please allow up to 2 weeks for delivery.

International Expedited Shipping: Expedited shipping moves via (DHL or UPS) at ASTM's discretion and there is a $25 USD charge in addition to the shipping and handling table fee schedule. Please allow 3-5 business days for delivery.

Note: Sets and sections of the Annual Book of ASTM Standards and subscriptions are not eligible for expedited shipping. Please be aware that carriers will not deliver packages to Post Office Boxes. Because of the variability of customs processes and procedures in different countries, ASTM International cannot guarantee transit times to international destinations. Customs duty and taxes are the responsibility of the consignee.

Domestic orders are delivered via United Parcel Service or United Sates Postal Service depending on product. Transit times average 5-7 business days. Please be aware that (UPS) will not deliver packages to Post Office Boxes.

Domestic Rush Orders: To place a rush order, please contact Inside Sales & Support at 1.877.909.2786 to arrange overnight delivery. There is a $25 USD charge in addition to the shipping and handling table fee schedule.

Note: Sets and Sections of the Annual Book of ASTM Standards and subscriptions are not eligible for rush shipping.