Jan 24, 2018

On Jan. 23, at ASTM International’s first committee week of 2018, new board chairman Dale Bohn announced a two-hour expansion of live customer service hours. The hours are moving from 8:30 a.m. to 4:30 p.m. to 8:00 a.m. to 6:00 p.m., U.S. Eastern Time. 

“ASTM International understands the importance of providing as much support as possible for our thousands of customers around the world,” said Bohn, product quality manager at Flint Hills Resources. “Expanding the hours will help ensure that they can make the most of ASTM’s wide variety of award-winning products and services.”  

The expanded hours will provide greater opportunities to address questions over the phone by contacting ASTM International’s customer service representatives (in English or Spanish) at +1.877.909.2786.

ASTM International’s customer support team is based in West Conshohocken, Pennsylvania, USA, where the organization is headquartered. 

Customers can always contact ASTM International via contact page at https://www.astm.org/contact.