Major problem areas of LP-Gas dispensing systems relate to deficiencies in existing systems, improper fuel transfer practices, customer service standards, failure to observe regulations and codes, and education and training of personnel handling transfer of LP-Gas.
The state of the art is at a point where engineering and technical deficiencies of existing dispensing systems can be corrected satisfactorily in most instances. High standards of customer service are being met by some marketers and dealers, especially those who maintain continuing education and training programs for their personnel. Requirements for satisfactory dispensing systems are clearly outlined in equipment manufacturers' technical literature and field service manuals.
The continuous, ongoing element of training is the key factor in marketers' and dealers' programs, with persistent follow-up of all critical phases of such efforts. Equipment manufacturers and industry publishers continue to provide excellent source material for the education and training of industry personnel.
It has been accepted as the joint responsibility of manufacturers, marketers, dealers, LP-Gas associations, and industry trade journals to continue established programs and to initiate new ones.
It is evident that important contributions to the state of the art in LP-Gas fueling systems will continue for the benefit of all segments of the industry in the years ahead.