MANUAL Published: 01 January 2009
MNL11625M

Chapter 5—Quality Reporting

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This chapter discusses how the cost of quality is reported, and how the quality system is audited to drive continuous improvement. Examples of critical process indicators (CPIs) are included in a sample Cost of Quality report. System and layered process audits (LPA) are defined and tied to continuous improvement.

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Developed by Committee: F16
Pages: 29–32
DOI: 10.1520/MNL11625M
ISBN-EB: 978-0-8031-4530-6
ISBN-13: 978-0-8031-7005-6