The purpose of this research is to construct a software evaluation model for online games. Online games require players to link to a computer game manufacturer server. This study applies the grey situation decision making (GSDM) method to measure player degrees of satisfaction from playing online games by addressing their involved psychological needs. This evaluation model can assist a commercial agent in marketing online games. Finally, a case study demonstrates the high satisfaction degree of massive multiple on-line role play games (MMORPGs).
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