Journal Published Online: 16 December 2008
Volume 37, Issue 2

An IS Quality Measurement Using Gap and Multicriteria Decision-Making Model: A Case Study for Supply Chain Management System

CODEN: JTEVAB

Abstract

This study proposes a novel method for controlling and measuring supply chain management software quality. The expert decision-making algorithm-based method offers an evaluation method that can provide information system (IS) industry decision makers or administrators with a valuable reference for evaluating the IS quality between the end user and developer. Importantly, the proposed model can provide a reference material for decision makers or administrators, making it highly applicable for academic and management purposes.

Author Information

Chang, Che-Wei
Department of Information Management, Yuanpei University, Taiwan, Republic of China
Horng, Der-Juinn
Department of Business Administration, National Central University, Jhongli City Taoyuan County 320, Taiwan, Republic of China
Lin, Hung-Lung
Department of Business Administration, National Central University, Jhongli City Taoyuan County 320, Taiwan, Republic of China
Pages: 8
Price: $25.00
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Details
Stock #: JTE102004
ISSN: 0090-3973
DOI: 10.1520/JTE102004