ASTM D8286 Standard Guide for Processing Cannabis Product Complaints -- eLearning Course

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About the Course

This guide is applicable to organizations engaged in the cultivation, processing, testing, packaging and labeling, storage, distribution, or transportation of cannabis products intended for human and animal consumption, including those derived from hemp. This guide describes the minimum requirements for maintaining a product complaint system for finished cannabis products and ensures that all complaints are received, processed, investigated, documented, and appropriate corrective and preventive actions are implemented in a timely manner.

The course takes approximately 1 hour to complete and includes instructional video content, interactive knowledge checks, and a self-grading quiz. Downloadable resources include a pdf of the standard.

Learning Outcomes

By the end of this course, you will be able to:

  • Define terms specific to the Standard Guide for Processing Cannabis Product Complaints
  • Identify the procedure for processing cannabis product complaints


Anyone who uses the D8286 Standard Guide. This includes business owners, regulators, producers, and customers in the Cannabis Industry

Certificate and CEUs

Certificate: A certificate is available upon successful completion of the course and an 80% or higher score on the exam.

ASTM Standards Referenced

ASTM D8286


1 year online subscription for a Single-User Only via username/password. Requires internet access.

For pricing for Multi-User access or for more information, please contact sales here or call 1-877-909-ASTM.

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