ASTM D8286 Standard Guide for Processing Cannabis Product Complaints -- eLearning Course

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Price: $99
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About the Series

An effective Quality Management System (QMS) is vital to product safety, quality, and regulatory compliance in the Cannabis Industry. This interactive OnDemand series will provide you with an informed understanding of quality issues and associated risks to help you make effective decisions. All based on ASTMs consensus-based standards.

Each course includes:
  • Self-guided training complete with video demonstrations, checklists, concept presentations, data sheets and glossaries
  • Quiz with automatic grading
  • Certificate upon successful completion of course and passing score on the quiz.

ASTM Learning Center

All ASTM online courses are available by subscription on ASTM's Learning Center. The Learning Center provides advanced features that let you set up learning plans, track learning progress and compliance, and run reports.

About the Course

This guide is applicable to organizations engaged in the cultivation, processing, testing, packaging and labeling, storage, distribution, or transportation of cannabis products intended for human and animal consumption, including those derived from hemp. This guide describes the minimum requirements for maintaining a product complaint system for finished cannabis products and ensures that all complaints are received, processed, investigated, documented, and appropriate corrective and preventive actions are implemented in a timely manner.

The course can be completed in about one hour.

Learning Outcomes

By the end of this course, you will be able to:

  • Define terms specific to the Standard Guide for Processing Cannabis Product Complaints
  • Identify the procedure for processing cannabis product complaints


Anyone who uses the D8286 Standard Guide. This includes business owners, regulators, producers, and customers in the Cannabis Industry

Course Content
  • Introduction
  • Procedural Outline
  • Glossary
  • Quiz
  • Referenced Materials
  • Certificate
CEUs and Certificate

Certificate: A certificate is available upon successful completion of the course and an 80% or higher score on the exam.

Reference Materials Included

ASTM D8286


1 year online subscription for a Single-User Only via username/password. Requires internet access.

For pricing for Multi-User access or for more information, please contact sales here or call 1-877-909-ASTM.