Our website is secure. We use HTTPS (Secure HTTP) Protocol to ensure that ordering information is sent directly to ASTM, and that only ASTM can decode it. Of course you can place your order over the telephone by calling (610) 832-9585 Monday - Friday, 8:30 am - 6:00 pm Eastern US Standard Time.
We accept Visa, Mastercard, and American Express.
All products delivered to the following states are subject to State taxes (rates indicated below).Except where noted, this excludes training, membership fees, magazine/journal subscriptions, subscription downloads, web downloads, and advertising.
Additional local taxes may also apply.Rates and states are subject to change:
+Magazine and journal subscriptions are taxable in only these states
^Advertising is taxable in only these states
>Membership fee is taxable in only these states
All products and shipping and handling are taxable in Canada
No shipping and handling charges apply to online products such as PDF downloads or online subscriptions.
U.S./Canada: 3-5 days. No additional surcharge.
International: 4-7 weeks. No additional surcharge.
U.S./Canada: Please call Customer Relations: (610) 832-9585 to arrange for overnight delivery. $25 surcharge. International: 3-5 days. $25 surcharge.
Customs duty and taxes are the responsibility of the consignee.
Shipping & Handling charges follow the following rate schedule:
|Up to $50.00||$7.81|
|$50.01 to $100.00||$15.45|
|$100.01 to $150.00||$22.75|
|$150.01 to $250.00||$30.39|
|$250.01 to 500.00||$44.10|
|$500.01 to $750.00||$60.20|
|$750.01 to $1000.00||$73.57|
|$1000.01 to $1500.00||$96.03|
|$1500.01 to $2500.00||$125.66|
|$2500.01 to $4999.00||$166.12|
|$5000.00 or higher||FREE|
Shipping and Handling charges are approximate. Additional charges may be incurred if your order requires multiple shipments.This does not apply to complete sets and sections.
ALL SALES ARE FINAL, with the following limited exceptions:
ASTM will (1) replace defective products and (2) reship orders improperly filled only if an authorization number is first obtained from ASTM's Customer Relations Department.
ASTM will not accept returns: (1) without prior authorization; or (2) after 30 days from shipment of the order. All materials, including the original accompanying packing list, must be returned. The authorization number must be clearly annotated and displayed on the return package.
ASTM reserves the right to determine if an improper or incomplete return will be destroyed or returned to the consumer at the consumer's expense.
No funds will be refunded or credited to an account without the return authorization number. To contact the Customer Relations Department, call (610) 832-9585.
Special discounts are available for bulk orders of publications for classroom use. Phone (610) 832-9634 for quotes.
To establish a standing order, call ASTM Customer Service (610) 832-9585, Monday - Friday 8:30 AM - 6:00 PM Eastern US Standard Time.
ASTM Members receive a 10% discount on all publications, subject to verification of membership number. If you are an ASTM Member, please login when you come to the ASTM website so that we recognize your membership and apply the 10% discount to your order. If members do not login, download products will be charged at list price. Discounts do not apply to all products and cannot be combined. When discounts overlap, the higher discount will be applied. For example, a member who orders 10 copies of a publication will receive the 25% discount.
ASTM offers the following discounts for multiple quantities of the same publication (same format): 25% for 10-24 copies, 30% for 25 or more copies. Note: Discounts do not apply to all products and cannot be combined. When discounts overlap, the higher discount will be applied. For example, a member who orders 10 copies of a publication will receive the 25% discount.
Every October, an annual price increase occurs on most products. Additional price changes may also occur throughout the year without notice. All prices are subject to change without notice. ASTM is not responsible for typographical errors. We reserve the right to make adjustments or corrections due to these errors.
Some Withdrawn Standards are available on the website by using the Standards Search or Site Search. If a Withdrawn Standard is not available through the website, customers may obtain a copy of the document from Global Engineering Documents, 15 Inverness Way, Englewood, CO 80112-7179 (Website: www.global.ihs.com, Email: email@example.com; Phone: (800) 854-7179; Outside the US: (303) 397-7956).
ASTM International provides the ability for customers who have already purchased an individual ASTM product or subscription service to get authorized permission to share content or make reproductions of its copyrighted materials in two offerings: PAY PER USE and ANNUAL LICENSE. For more information, go to http://www.astm.org/COPYRIGHT or contact ASTM Sales at 877-909-ASTM (2786) or firstname.lastname@example.org.