SYMPOSIA PAPER Published: 01 January 1977
STP27912S

Chapter 1—Meanings, Goals, and Scope of Quality

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The objectives of this introductory chapter are to communicate the various meanings of “quality” and other associated words and phrases, and to describe the goals and scope of the quality function. The means by which these goals may be achieved will be discussed in detaU in each subsequent chapter.

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Developed by Committee: E11
Pages: 1–31
DOI: 10.1520/STP27912S
ISBN-EB: 978-0-8031-4689-1
ISBN-13: 978-0-8031-0197-5