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The long-range performance of a facility is controllable mainly in the design phase by using quantifiable aspects of serviceability and performance. But Facilities design and serviceability is not a linear activity, and problems with a building often indicate other more subtle problems, relating to areas of management such as administration or personnel. These problems, and the needs that must be addressed in solving them, are important factors in creating a long-range serviceable building.
serviceability, Facilities Value-added Chain, integrated modelling techniques, facility performance, flexibility, adaptability, churn, Sick Building Syndrome
Better Buildings Magazine, New York, New York