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First, performance and serviceability are defined and differentiated. Second, the emergence of practices for assessing facility serviceability is reviewed. In the absence of an established, consistent body of data on serviceability, techniques are proposed for rating facilities using standardized rating methods and rating scales. These methods and scales both meet an immediate need of facility managers, and provide a framework for consistent, objective data bases on facility serviceability. Some applications of this work are identified. Standards development and future directions within ASTM Subcommittee E06.25 on Whole Buildings and Facilities are summarized.
building, building codes, building performance, codes, evaluation, facility, facility serviceability, future, offices, performance, performance concept, rating, rating scales, serviceability, standards
President/CEO, International Centre for Facilities, Ottawa, Ontario
Professor and Director, Center for Building Economics and Industry Studies, College of Architecture and Urban Studies, Virginia Polytechnic Institute and S.U., Blacksburg, VA