Published: Jan 2013
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Mastering the volatile crude oil situation, reflected in prices and availability, the high demand in refining capacity worldwide, as well as increasingly restrictive environmental regulations, calls for exceptional leadership at today's refineries. One of the main challenges is to maximize crude utilization at minimum cost while meeting regulations and customer requirements.
The refinery's leadership must possess a range of leadership qualities, preferably personally in the refinery manager, but if not, then certainly amongst his small cadre of senior managers upon whom he can rely. This section addresses these challenges and provides a suite of proven practices for successful refinery management.
Benchmarking, best practices refinery management, key performance indicators, leadership, refinery business processes, strategy development
Herlyn, Folkert J.
Herlyn Consulting, Köln,