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    Chapter 3—Continuous Improvement

    Published: Jan 2009

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    This chapter focuses on continuous improvement through a structured method utilizing a team approach to reduce variation and lead time. Statistical tools such as flow charts, run charts, trend charts, and Pareto charts are employed in the PIE (Plan/Initiate/Evaluate) process of product and/or service improvement activities. Examples of successful application of PIE are provided to assist the reader in understanding how to apply these techniques.


    statistical tools, continuous improvement, employee involvement

    Committee/Subcommittee: F16.93

    DOI: 10.1520/MNL11623M

    ISBN13: 978-0-8031-7005-6