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    Volume 48, Issue 6 (November 2020)

    Assessing the Medical Staff’s Overall Satisfaction of Patient Safety Culture from a Regional Teaching Hospital in Taiwan

    (Received 14 February 2018; accepted 2 October 2018)

    Published Online: 2020

    CODEN: JTEVAB

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    Abstract

    This study adds an additional question to the existing Chinese version of the safety attitudes questionnaire (SAQ) to discuss the relationships between the dimensions of the Chinese version of SAQ and the overall perception of the patient safety culture in a regional teaching hospital in Taiwan from the viewpoint of the medical staff. This study uses linear regression with forward selection to assess the perceptions from all of the medical staff by using the data sets in 2015 and 2016. The input variables are eight dimensions, whereas the dependent variable is the overall satisfaction of the patient safety culture in this hospital. The results show that four dimensions are found to significantly affect the overall satisfaction of the patient safety culture. Moreover, it is found that working conditions is the most important dimension in these two years and has the most positive impact on the overall satisfaction. Hospital management needs to pay more attention to working conditions first. In addition to working conditions, safety climate is the other essential dimension identified in both 2015 and 2016; that is, hospital management needs to have a strong and proactive organizational commitment to safety for all of the medical staff to improve the overall satisfaction of the patient safety culture.

    Author Information:

    Cheng, Chih-Yun
    Department of Business Administration, National Changhua University of Education, Changhua City,

    Lee, Yii-Ching
    Department of Health Business Administration, Hung Kuang University, ShaluThe School of Health Policy and Management, Chung Shan Medical University, Taichung CityTaichung City,

    Huang, Chih-Hsuan
    School of Business Administration, Hubei University of EconomicsInstitute for Development of Cross-Strait Small and Medium Enterprise, Hubei University of Economics, Wuhan CityWuhan City,

    Wu, Hsin-Hung
    Department of Business Administration, National Changhua University of EducationDepartment of M-Commerce and Multimedia Applications, Asia University, Changhua CityTaichung City,


    Stock #: JTE20180116

    ISSN:0090-3973

    DOI: 10.1520/JTE20180116

    Author
    Title Assessing the Medical Staff’s Overall Satisfaction of Patient Safety Culture from a Regional Teaching Hospital in Taiwan
    Symposium ,
    Committee E31