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    Volume 45, Issue 3 (May 2017)

    A Longitudinal Study of Identifying Critical Factors of Patient Safety Culture in Taiwan

    (Received 10 November 2014; accepted 2 February 2016)

    Published Online: 24 May 2017

    CODEN: JTEVAB

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    Abstract

    We used importance-agreement analysis to identify critical factors of the hospital survey on patient safety culture from the perceptions of physicians and nurses of a regional teaching hospital in terms of major strengths, minor strengths, minor weaknesses, and major weaknesses. In addition, we collected the raw data from 2011 to 2013 such that the advantages and deficiencies can be traced on a timely basis to enhance patient safety culture. The results show that there are 22, 21, and 21 items belonging to major strengths in 2011, 2012, and 2013, respectively. In contrast, there are 4, 5, and 5 items classified into major weaknesses in 2011, 2012, and 2013, respectively. This study also summarized the similarities and differences in this three-year period. Twenty items are the major strengths. On the contrary, only three items belonged to major weaknesses. Another viewpoint was also provided by taking into account genders in this three-year period. In summary, the hospital management can organize strategic adaptations to improve patient safety by observing the trends of strengths and weaknesses, as well as the similarities and differences in this three-year period. Therefore, hospital management can take appropriate actions to maintain the advantages and address deficiencies in order to enhance patient safety culture in this case hospital.


    Author Information:

    Lee, Y.-C.
    School of Health Policy and Management, Chung Shan Medical Univ., Taichung City,

    Department of Health Business Administration, Hung Kuang Univ., Taichung City,

    Department of Medical Quality Management, Cheng Ching General Hospital – Chung Kang Branch, Taichung City,

    Weng, S.-J.
    Department of Industrial Engineering & Enterprise Information, Tunghai Univ., Taichung City,

    Huang, C.-H.
    Department of Business Administration, Tunghai Univ., Taichung City,

    Hsieh, W.-L.
    Department of Industrial Engineering & Enterprise Information, Tunghai Univ., Taichung City,

    Hsieh, L.-P.
    Section of Neurology, Cheng Ching General Hospital – Chung Kang Branch, Taichung City,

    Wu, H.-H.
    Department of Business Administration, National Changhua Univ. of Education, Changhua,


    Stock #: JTE20140444

    ISSN:0090-3973

    DOI: 10.1520/JTE20140444

    Author
    Title A Longitudinal Study of Identifying Critical Factors of Patient Safety Culture in Taiwan
    Symposium ,
    Committee E31