Standards on Disc /

Do I need to install ASTM Standards on Disc?

No. There is no installation necessary with Standards on Disc. All features of the search and display of standards happen within the CD-ROM, your web browser and Adobe Acrobat Reader.


What are the system requirements for ASTM Standards on Disc?

ASTM Standards on Disc requires a PC (Windows 95, 98, ME, 2000, NT, XP, or Vista) or Macintosh computer, with one CD-ROM drive; Java-Compatible Web Browser (a current version of Microsoft Internet Explorer or Mozilla Firefox); Adobe Acrobat Reader version 4.0 or newer; 32 MB of RAM, and 200 MB of free hard disk space.


What do I need to view documents from ASTM Standards on Disc?

Using ASTM Standards on Disc requires having both an up-to-date Internet browser (Microsoft Internet Explorer or Mozilla Firefox) and Adobe Acrobat Reader installed on your PC. The software will automatically open using Internet Explorer or Firefox, usually whichever you have set as your default browser. For your convenience, the Index CD has both Netscape Communicator 8.12 and Adobe Acrobat Reader 7.08 included. If your system does not have either or both of the programs (or a comparable program) installed, please follow the Installation Instructions from the Installation and Usage Instruction insert.


Why do I need a web browser to use the ASTM software? Does the software operate over the Internet?

ASTM Standards on Disc software uses a web browser interface to view and operate the software. It is absolutely neccessary to have an up-to-date version of either Microsoft Internet Explorer or Mozilla Firefox to properly use the software. However, at no time in the search or viewing process of the software will it be neccessary to have an Internet connection.


I can run the software and view scope pages, but I can't see the full text (PDF) documents. What is the problem?

There are two possible problems. Either you do not have Adobe Acrobat Reader installed as a plug-in to your web browser or you have certain image-reading functionality turned off on the browser.


Where can I get Adobe Acrobat Reader®?

You can download Adobe Acrobat Reader® from the Adobe web site: http://get.adobe.com/reader


I do not understand how to install or use Adobe Acrobat. Can you provide technical support for this?

ASTM does not provide technical support for Adobe Acrobat Reader®, browsers, installing plug-ins, or manipulating PDFs. However, Adobe offers on-line Customer Support at: http://www.adobe.com/support/


Why am I having problems printing standards from PDF files?

ASTM does not provide support for Adobe Acrobat Reader®, however, the Adobe Web Site offers extensive Customer Support for their products. A resolution to this particular printing problem may be found at: http://www.adobe.com/support/products/readerprinting.html.


The standard's PDF file looks fine on my screen, but I get odd errors when I print the document. What is wrong?

Certain versions of Adobe Acrobat Reader seem to cause printing errors unrelated to the viewable standard. These errors will often appear as large black circles or spots on the printed document, and do not appear on the screen in the electronic copy.

Newer versions of the Adobe Acrobat Reader have corrected the printing problem. If you are experiencing printing errors, download a new copy of the latest Acrobat Reader at http://get.adobe.com/reader, install the new Reader and print the PDF file again.


Where can I obtain information about copying or distributing copies of ASTM standards?

For information regarding copyright and permissions, go to http://www.astm.org/COPYRIGHT. To arrange a special annual license agreement tailored to your organization, contact Kathe Hooper at (610) 832-9634 or e-mail khooper@astm.org.