MNL22-2ND

    Chapter 8—Quality Manual Guidelines for ISO 9001

    Published: Jan 2009

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    Abstract

    This chapter provides a descriptive model of a process-based, customer-focused quality management system, and gives detailed guidelines on the development of a quality manual that is designed to comply with the requirements of ISO 9001:2008. Five management responsibilities are addressed in great detail: Quality Management System, Management Responsibility, Recourse Management, Product Realization, and Measurement, Analysis and Improvement.

    Keywords:

    ISO 9001, quality manual, management responsibility


    Paper ID: MNL11628M

    Committee/Subcommittee: F16.93

    DOI: 10.1520/MNL11628M


    CrossRef ASTM International is a member of CrossRef.

    ISBN10:
    ISBN13: 978-0-8031-7005-6