Chapter 5—Quality Reporting

    Published: Jan 2009

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    This chapter discusses how the cost of quality is reported, and how the quality system is audited to drive continuous improvement. Examples of critical process indicators (CPIs) are included in a sample Cost of Quality report. System and layered process audits (LPA) are defined and tied to continuous improvement.


    quality reporting, quality auditing, layered process audits

    Committee/Subcommittee: F16.93

    DOI: 10.1520/MNL11625M

    CrossRef ASTM International is a member of CrossRef.

    ISBN13: 978-0-8031-7005-6