Volume 11, Issue 6 (November 1983)
Training the Security Screening Station Operator
The Federal Aviation Administration's (FAA) involvement in the subject area is generally limited to establishment of training standards, production, and distribution of training aids, and monitoring ongoing training to assure that regulatory standards are met. The screener/passenger interface is critical not only in assuring the safety of the system, but in projecting the airline image. It is not coincidental that laws and regulations governing the screening process call for courteous and tactful deportment on the part of all screeners. Training requirements include a vigorous testing program conducted by FAA and the airlines. As new threats evolve, such as the use of flammable liquids by Cuban refugees, FAA's training materials are updated and sophisticated. Training records are maintained for every screener and are monitored closely by FAA to assure effectiveness of the system. The cornerstone of the security safeguards in place at U.S. airports is the screening system. Only through continuous training can we collectively have confidence in the safety and security of air transportation in the United States.